AirBeamTV, screen mirroring app for Mac, iPad and iPhone. Stream your screen to a Smart TV, PC or laptop. No cables, Airplay or Apple TV needed! While it first debuted on Apple TV an iOS, the TV app, Apple's central location for all of your favorite movies and TV shows. From here, you can just press play on your favorite library or channel titles to watch them from a dedicated app. Now, that app is coming to your Mac with macOS Catalina. Progress in your shows and movies will be synced.
If you've been experiencing issues playing seasons of your favorite shows in the Apple TV app with Siri — you're not alone, and Apple is already working on a fix.
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Under certain circumstances, the Apple TV app has been having issues playing certain types of content. The most well-known example is the inability to play content purchased as part of a digital box set.
When a user attempts to play content from a box set by searching or querying Siri, they are prompted to buy single seasons or episodes that they already own. For some content, Siri would suggest the user subscribe to HBO Max.
Sigmund Judge took to Twitter to chronicle well-known, ongoing issues with playing box sets via the Apple TV app, as well as how to fix the problem.
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Apple's TV app has issues cataloging some box sets with search, Siri playback and purchases not recognised. Last week I bought The Big Bang Theory: The Complete Series' on iTunes with the express goal of fixing the box-set. Here's how to get a fix within the TV app... pic.twitter.com/VxCBr7flAz
The issue tends to affect users attempting to play 'outdated' box sets — specifically box sets that have been updated by the distributor to include additional seasons. Also involved are box sets that are available to stream on other services, such as HBO Max. Judge, and iMorehighlight 'The Big Bang Theory' as a well-known offender. Similar issues have affected users who have purchased older movies and shows that have been removed, like a partial box set of an incomplete series, or updated in the storefront.
However, a purchaser should still able to play the content by playing the purchase through the Library, or using the Siri Remote controls — and not Siri itself — to play the content.
After Judge reached out to Apple with the issues he and others had found, the company confirmed that its engineering team is working on a fix.
Users who are currently experiencing issues are encouraged to reach out to their Apple Support Advisor via Apple Support on iOS. He provides a helpful walkthrough in the tweet below.
To fix any of these types of issues DON'T go to https://t.co/hX7U2LM7CC (they really can only issue refunds). Get screen shots ready for evidence.
In the Apple Support App on iOS choose:
More Products > iTunes Store > Subscriptions & Purchases > Describe Your Issue pic.twitter.com/uUFunmAPje
'In the description say: 'Key TV app functionality is broken for [title box set ] on all devices,' Judge says in a follow-up tweet. 'This is important so that the Apple Support Advisor knows that this isn't device specific but is in regard to the TV app itself.'
He also points out that the process could take upwards of 45 minutes and will need to be repeated for each affected purchase, but appears hopeful that Apple's engineers will soon fix the problem for all shows and films.
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Make sure that your device is compatible with the Apple TV app.
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On your iPhone, iPad, iPod touch, Mac, or Apple TV, the Apple TV app comes already installed. To use all of the latest features on your iPhone, iPad, iPod touch, Mac, or Apple TV, update to the latest version of iOS or iPadOS, macOS, or tvOS.
Browse movies, TV shows, and more
On your device, open the Apple TV app, then choose a tab to find what you're looking for. Learn what to do if you can't stream or watch movies or TV shows with the Apple TV app.
Continue watching, find movies and TV shows, and add channels in the Watch Now tab
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Find your purchases and rentals in the Library tab
If you have movies that you rented or movies and TV shows that you purchased, you can find them here.
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You can even rent movies or buy movies and TV shows from the Apple TV app, then download or stream them on your compatible device.
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Use controls for play, pause, subtitles, and more
- To find playback controls, open the Apple TV app on your device.
- Start watching something.
- Depending on your device, either tap the screen, move your mouse, tap the trackpad, or swipe down on the remote or press the down button.
Depending on your device, you can use the controls to mute, turn on subtitles, use AirPlay, and more.
Adjust the Apple TV app settings
On your iPhone, iPad, or iPod touch
Open to the Settings app, then scroll down and tap TV.
On your Mac
Open the Apple TV app, choose TV from the menu at the top of your screen, then select Preferences.
On your Apple TV
Go to Settings, choose Apps, then select TV.
On your smart TV or streaming device
Open the Apple TV app and go to Settings.
From here, you can choose whether to use cellular data to stream movies and TV shows on applicable devices or see recommendations based on what you watch.
You may use the Apple TV app only for personal, noncommercial purposes. Read the full terms and conditions.
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