Mac App Not Opened Because Developer Cannot Be Confirmed

The safest place to get apps for your Mac is the App Store. Apple reviews each app in the App Store before it’s accepted and signs it to ensure that it hasn’t been tampered with or altered. If there’s ever a problem with an app, Apple can quickly remove it from the store.

If you download and install apps from the internet or directly from a developer, macOS continues to protect your Mac. When you install Mac apps, plug-ins, and installer packages from outside the App Store, macOS checks the Developer ID signature to verify that the software is from an identified developer and that it has not been altered. By default, macOS Catalina also requires software to be notarized, so you can be confident that the software you run on your Mac doesn't contain known malware. Before opening downloaded software for the first time, macOS requests your approval to make sure you aren’t misled into running software you didn’t expect.

If you’re certain that an app you want to install is from a trustworthy source and hasn’t been tampered with, you can temporarily override your Mac security settings and open it. In the Finder, Control-click the app, choose Open from the menu, and in the dialog that appears, click Open. Enter your admin name and password when prompted. MacOS Catalina error: cannot be opened because the developer cannot be verified. Azure DevOps Xiaodong Li MSFT reported Oct 11, 2019 at 07:40 PM.


Running software that hasn’t been signed and notarized may expose your computer and personal information to malware that can harm your Mac or compromise your privacy.

View the app security settings on your Mac

By default, the security and privacy preferences of your Mac are set to allow apps from the App Store and identified developers. For additional security, you can chose to allow only apps from the App Store.

Mac App Not Opened Because Developer Cannot Be Confirmed Filed

In System Preferences, click Security & Privacy, then click General. Click the lock and enter your password to make changes. Select App Store under the header “Allow apps downloaded from.”

Open a developer-signed or notarized app

If your Mac is set to allow apps from the App Store and identified developers, the first time that you launch a new app, your Mac asks if you’re sure you want to open it.

Mac App Not Opened Because Developer Cannot Be Confirmed

An app that has been notarized by Apple indicates that Apple checked it for malicious software and none was detected:

Prior to macOS Catalina, opening an app that hasn't been notarized shows a yellow warning icon and asks if you're sure you want to open it:

If you see a warning message and can’t install an app

If you have set your Mac to allow apps only from the App Store and you try to install an app from elsewhere, your Mac will say that the app can't be opened because it was not downloaded from the App Store.*

If your Mac is set to allow apps from the App Store and identified developers, and you try to install an app that isn’t signed by an identified developer or—in macOS Catalina—notarized by Apple, you also see a warning that the app cannot be opened.

If you see this warning, it means that the app was not notarized, and Apple could not scan the app for known malicious software.

Mac

You may want to look for an updated version of the app in the App Store or look for an alternative app.

If macOS detects a malicious app

If macOS detects that an app has malicious content, it will notify you when you try to open it and ask you to move it to the Trash.

How to open an app that hasn’t been notarized or is from an unidentified developer

Running software that hasn’t been signed and notarized may expose your computer and personal information to malware that can harm your Mac or compromise your privacy. If you’re certain that an app you want to install is from a trustworthy source and hasn’t been tampered with, you can temporarily override your Mac security settings to open it.

In macOS Catalina and macOS Mojave, when an app fails to install because it hasn’t been notarized or is from an unidentified developer, it will appear in System Preferences > Security & Privacy, under the General tab. Click Open Anyway to confirm your intent to open or install the app.

The warning prompt reappears, and you can click Open.*

The app is now saved as an exception to your security settings, and you can open it in the future by double-clicking it, just as you can any authorized app.

*If you're prompted to open Finder: control-click the app in Finder, choose Open from the menu, and then click Open in the dialog that appears. Enter your admin name and password to open the app.

We do NOT recommend using this procedure for items not downloaded directly from the IS&T Software Grid. They are applications not recommended or certified by either MIT or Apple. Use extreme caution.

Context

When trying to install MIT Certificates or other applications from the IST Website, you may see this error message:

Solution

  1. Open System Preferences by clicking on the Apple in the left hand corner of your screen.
  2. Click on Security and Privacy
    Result: You will see the last application that prompted the error message, in this case it was Certaid
  3. Click on Open Anyway
    You may have to click on the lock icon on the lower left corner of the window and input your computer account name and password. You must have administrative privileges on your computer to do this.


    Result: The the installation process will now continue.

Mac App Not Opened Because Developer Cannot Be Confirmed Released

See Also